@book{91732,
	author = {Hoque, Kim, and ebrary, Inc.},
	title = {Human resource management in the hotel industry},
	publisher = {Routledge,},
	year = {2002.},
	series = {Routledge studies in employment relations},
	address = {London ;},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10070684}
}