TY  - BOOK
AU  - Giglio,Stephen A.
ED  - ebrary, Inc.
TI  - Beating the deal killers: overcoming Murphy's law (and other selling nightmares) 
AV  - HF5438.25 .G535 2003eb
U1  - 658.85 21
PY  - 2003///
CY  - New York
PB  - McGraw-Hill
KW  - Selling
KW  - Murphy's law
KW  - Electronic books
KW  - local
N1  - Includes index; Introduction -- Anatomy of a sales call -- The best way to beat Murphy : reconnaissance rules -- Look out for Murphy : my failure and welcome to it -- Soul searching : who, besides Murphy, will see you? -- Hey! how ya doin'? : making Murphy-free small talk -- Set the agenda and take control from Murphy -- Murphy's law on clients : each one is like an iceberg : what you need to know is below the surface -- The big show : presentations that evidence excellence and mute Murphy -- Defending your turf against Murphy : handling client questions -- 10; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/strathmore/Doc?id=10041400
ER  -