@book{81164,
	author = {Szukala, Brian. and O'Conor, Darren. and ebrary, Inc.},
	title = {21st century communication},
	publisher = {Scitech Educational,},
	year = {2001.},
	address = {Broadstairs, [England] :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10040408}
}