01166nam a2200301Ia 4500001001200000003000800012005001700020006001900037007001500056008004100071020001500112040002100127035002100148050002600169100001900195245006100214260003400275300002800309490002200337504005100359533015200410650005200562650005000614655002900664710001700693830002300710856013100733ebr10040403CaPaEBR20260707174517.0m        u        cr cn|||||||||880524s2000    ctuad   sb    001 0 eng d  z0948672080  aCaPaEBRcCaPaEBR  a(OCoLC)64725912614aHF5415.157bH6 2000eb1 aHoward, Helen.10aManaging qualityh[electronic resource] /cHelen Howard.  aKent, C.T. :bScitech,c2000.  a139 p. :bill., charts.1 aUniversal manager  aIncludes bibliographical references and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aQuality of productszUnited StatesxManagement. 0aQuality assurancezUnited StatesxManagement. 7aElectronic books.2local2 aebrary, Inc. 0aUniversal manager.40uhttp://site.ebrary.com/lib/strathmore/Doc?id=10040403zAn electronic book accessible through the World Wide Web; click to view