TY  - BOOK
AU  - Cook,Colleen
ED  - ebrary, Inc.
TI  - The maturation of assessment in academic libraries: the role of LibQUAL+ TM 
T2  - Performance measurement and metrics: the international journal for library and information sciences
AV  - Z678.85 .M38 2002eb
PY  - 2002///
CY  - Bradford, England
PB  - Emerald Group Publishing
KW  - Academic libraries
KW  - Evaluation
KW  - Library use studies
KW  - Electronic books
KW  - local
N1  - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/strathmore/Doc?id=10052727
ER  -