@book{57676,
	author = {Knapp, James and ebrary, Inc.},
	title = {Nortel networks},
	publisher = {McGraw-Hill/Osbourne,},
	year = {c2002.},
	address = {New York :},
	edition = {2nd ed.},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10002067}
}