TY - BOOK AU - Early,John F. AU - Coletti,O.John AU - Juran,J.M. ED - ebrary, Inc. TI - The quality planning process AV - HD62.15 .E27 1999eb PY - 1999/// CY - New York PB - McGraw-Hill KW - Total quality management KW - Handbooks, manuals, etc KW - Process control KW - Strategic planning KW - Electronic books KW - local N1 - Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/strathmore/Doc?id=5003493 ER -