TY - BOOK AU - Riley,James F. AU - Juran,J.M. ED - ebrary, Inc. TI - Process management AV - HD62.15 .R55 1999eb PY - 1999/// CY - New York PB - McGraw-Hill KW - Total quality management KW - Handbooks, manuals, etc KW - Process control KW - Electronic books KW - local N1 - Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/strathmore/Doc?id=5002837 ER -