TY - BOOK AU - Richardson,Linda ED - ebrary, Inc. TI - Stop telling, start selling: how to use customer-focused dialogue to close sales AV - HF5438.25 .R515 1998eb U1 - 658.85 21 PY - 1998/// CY - New York PB - McGraw-Hill KW - Selling KW - Interpersonal communication KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/strathmore/Doc?id=5002157 ER -