TY  - BOOK
AU  - Gee,Jeff
AU  - Gee,Val
ED  - ebrary, Inc.
TI  - Super service: seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it 
AV  - HF5415.5 .G44 1999eb
U1  - 658.8/12 21
PY  - 1999///
CY  - New York
PB  - McGraw-Hill
KW  - Customer services
KW  - Customer relations
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/strathmore/Doc?id=5001785
ER  -