@book{52256,
	author = {Kavanaugh, Raphael R. and Ninemeier, Jack D.},
	title = {Supervision in the hospitality industry /},
	publisher = {Educational Institute of the American Hotel & Lodging Association,},
	year = {c2007},
	address = {Lansing, Mich. :},
	edition = {4th ed.},
	note = {Includes index.}
}