TY  - BOOK
AU  - Luusa, John
AU  - Makhanu, Everlyne
TI  - Assesssing the relationship between service quality and satisfaction of customers: a case study of Kenya Power Limited 
AV  - HF5415.L84 2020 
PY  - 2020///
CY  - Nairobi
PB  - Strathmore University
KW  - Communications techniques
KW  - Customer satisfaction
KW  - Service provision
N2  - -
UR  - https://su-plus.strathmore.edu/handle/11071/12128
ER  -