TY  - BOOK
AU  - Sheel Gill & David Leahy
TI  - How Banks can stay profitable in the era of experience-hungry customers
PY  - 2018///
CY  - Nairobi
PB  - Nation media
KW  - Customer service
N2  - Local and regional banks need to break down their internal silos to achieve a holistic single view of their customers
ER  -