TY - BOOK AU - Smith,P.R. AU - Zook,Ze TI - Marketing communications: integrating offline and online with social media SN - 9780749461935 AV - HF5415.123.S65 2011 PY - 2011/// CY - Philadelphia, PA PB - Kogan Page KW - Communication in marketing N1 - Includes index; New marketing communications -- Branding -- Customer relationship management -- Customer psychology/ buyer behaviour -- Customer communications theory -- Marketing communications research -- Media buying and planning -- Marketing communications agencies -- International marketing communications -- Marketing communications plan -- Marketing communications laws and regulations -- Communications tools -- Selling and sales management -- Advertising -- Pr (including viral marketing) -- Sponsorship -- Sales promotions -- Direct mail -- Exhibitions and conferences -- Merchandising and pos -- Packaging -- Websites and social media UR - http://www.loc.gov/catdir/enhancements/fy1114/2010045798-b.html UR - http://www.loc.gov/catdir/enhancements/fy1114/2010045798-d.html UR - http://www.loc.gov/catdir/enhancements/fy1201/2010045798-t.html ER -