TY - BOOK AU - Jacobs,Sheri TI - The art of membership: how to attract, retain and cement member loyalty T2 - ASAE-Wiley Series AV - AS6 .J33 2014eb U1 - 060 23 PY - 2014/// CY - San Francisco, California PB - Jossey-Bass KW - Associations, institutions, etc KW - Membership KW - Membership campaigns KW - Electronic books N1 - Includes bibliographical references and index UR - http://site.ebrary.com/lib/strathmore/Doc?id=10827166 ER -