TY - BOOK AU - Lawson,Raef A. AU - Hatch,Toby AU - Desroches,Denis ED - ebrary, Inc. TI - Scorecard best practices: design, implementation, and evaluation AV - HD30.28 .L392 2008eb U1 - 658.4/012 22 PY - 2008/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - Strategic planning KW - Case studies KW - Organizational effectiveness KW - Industrial productivity KW - Measurement KW - Evaluation KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/strathmore/Doc?id=10295892 ER -