TY - BOOK AU - Smith,Amy C. AU - Barry,Robert AU - Brubaker,Cliff ED - ebrary, Inc. TI - Going lean: busting barriers to patient flow T2 - American College of Healthcare Executives management series AV - RA971 .S616 2008eb PY - 2008/// CY - Chicago, IL PB - Health Administration Press KW - Health facilities KW - Administration KW - Hospital care KW - Quality control KW - Hospital utilization KW - Patient satisfaction KW - Total quality management KW - Electronic books KW - local N1 - Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/strathmore/Doc?id=10251371 ER -