@book{230877,
	author = {Glassman, Alan M. and Zell, Deone. and ebrary, Inc.},
	title = {Thinking strategically in turbulent times},
	publisher = {M.E. Sharpe,},
	year = {c2005.},
	address = {Armonk, N.Y. :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10178076}
}