TY  - BOOK
AU  - Eberts,Ray E.
AU  - Eberts,Cindelyn G.
TI  - The Myths of Japanese quality
SN  - 0131808036
AV  - HD62.15.E254 1995 .E254 1995
PY  - 1995///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall PTR
KW  - Total quality management
KW  - Japan
KW  - Quality control
KW  - Quality of products
KW  - Customer services
ER  -