@book{218809,
	author = {Coates, Vivien E. and ebrary, Inc.},
	title = {Education for patients and clients},
	publisher = {Routledge,},
	year = {1999.},
	series = {Routledge essentials for nurses},
	address = {London ;},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10095060}
}
