@book{216319,
	author = {Evans, Isabel. and ebrary, Inc.},
	title = {Achieving software quality through teamwork},
	publisher = {Artech House,},
	year = {c2004.},
	address = {Boston :},
	note = {"Artech House computing library."},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10081986}
}