TY  - BOOK
AU  - Kozak,M.
ED  - ebrary, Inc.
TI  - Destination benchmarking: concepts, practices, and operations 
AV  - G155.A1 K68 2004eb
U1  - 910/.68/4 21
PY  - 2004///
CY  - Cambridge, MA
PB  - CABI Pub.
KW  - Tourism
KW  - Management
KW  - Benchmarking (Management)
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references (p. 196-209); Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/strathmore/Doc?id=10070230
ER  -