@book{213648,
	author = {Brinkerhoff, Derick W. and Crosby, Benjamin, and ebrary, Inc.},
	title = {Managing policy reform},
	publisher = {Kumarian Press,},
	year = {2002.},
	address = {Bloomfield, CT :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10069004}
}