@book{211104,
	author = {McArdle, Geri E. H. and ebrary, Inc.},
	title = {Conducting a needs analysis},
	publisher = {Crisp,},
	year = {c1998.},
	series = {A fifty-minute series book},
	address = {Menlo Park, CA :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10058827}
}