01625nam a22002057a 4500001000700000003000900007005001700016008004100033040001300074100001700087245017100104260004100275300001300316504002700329520090300356650001301259650000901272700003401281856010401315193010KE-NaSUL20260707185317.0120807b        xxu||||| |||| 00| 0 eng d  cKE-NaSUL  aAsena,Elsy B  aEffects of the implementation and interpretation of ISO 9001 standards within organisational structures: the case of small and medium enterprisescElsy Asena Bulingwa  aNairobibStrathmore Universityc2012  avi, 46p.  aIncludes bibliography   aThe study is carried out to investigate the Effects of the interpretation and the implementation of ISO 9001 standards in small and medium enterprises together with its effects on business performance. The study was conducted in Nairobi in January and February 2012, and the data was collected by the use of questionnaires sent to 15 ISO 9001 certified Small and Medium Enterprises. The study was conducted to investigate how the Small and Medium Enterprises implement the ISO 9001 standards within their organizations and whether the quality management standards have an effect on them or not. The SMEs were found to undergo a series of steps so as to get certified, and the two main one's are training of the entire workforce and auditing process. The conformance standards were found to have a positive effect that gave them a competitive edge, however took time to be felt by the organization.   aISO 9001  aSMEs  aGithinji,NicholaseSupervisor  uhttp://examsbank.library.strathmore.edu/xmlui/handle/123456789/1743yclick here to access full text