TY  - BOOK
ED  - World Bank.
TI  - Citizens and service delivery: assessing the use of social accountability approaches in the human development sectors
T2  - Directions in development
SN  - 9780821389300 (ebook)
AV  - HN25 .C58 2011
U1  - 363.6 23
PY  - 2011///
CY  - Washington, D.C.
PB  - World Bank
KW  - Municipal services
KW  - Social accounting
N1  - Includes bibliographical references
UR  - http://elibrary.worldbank.org/content/book/9780821389805
ER  -