@book{168201,
	author = {Sudan, Randeep. and infoDev (Program)},
	title = {The global opportunity in IT-based services:},
	publisher = {World Bank,},
	year = {c2010.},
	address = {Washington, D.C. :},
	note = {"infoDev"--Cover.},
	url = {http://elibrary.worldbank.org/content/book/9780821381922}
}