02376cam a22003374a 4500 1283 The World Bank 20260707185200.0 m d cr cn||||||||| 020129s2003 dcu o i001 0 eng 082135468X 19.99 USD 9780821354681 10.1596/0-8213-5468-X (The World Bank)1283 167773 139025 World Development Report 2004: [electronic resource] Making Services Work for Poor People Washington, D.C. : The World Bank, 2003 1 online resource (288 p.) World Development Report Too often, services fail poor people-in access, in quality, and in affordability. But the fact that there are striking examples where basic services such as water, sanitation, health, education, and electricity do work for poor people means that governments and citizens can do a better job of providing them. Learning from success and understanding the sources of failure, this year's World Development Report, argues that services can be improved by putting poor people at the center of service provision. How? By enabling the poor to monitor and discipline service providers, by amplifying their voice in policymaking, and by strengthening the incentives for providers to serve the poor. Freedom from illness and freedom from illiteracy are two of the most important ways poor people can escape from poverty. To achieve these goals, economic growth and financial resources are of course necessary, but they are not enough. The World Development Report provides a practical framework for making the services that contribute to human development work for poor people. With this framework, citizens, governments, and donors can take action and accelerate progress toward the common objective of poverty reduction, as specified in the Millennium Development Goals. Description based on print version record. Health Monitoring and Evaluation 204249 Health, Nutrition and Population 122488 World Bank 2465 Print Version: 9780821354681 World Bank e-Library. World Development Report 71923 http://elibrary.worldbank.org/content/book/9780821354681 EBK 167773 139025