02265cam a22003014a 45000010005000000030015000050050017000200060019000370070015000560080041000710200026001120200018001380240026001560350025001822450096002072600046003033000031003494900029003805201268004095880047016776500037017246500037017617100015017987760034018138300026018478300029018738560061019021283The World Bank20260707185200.0m        d        cr cn|||||||||020129s2003    dcu     o    i001 0 eng    a082135468Xc19.99 USD  z97808213546818 a10.1596/0-8213-5468-X  a(The World Bank)128300aWorld Development Report 2004:h[electronic resource]bMaking Services Work for Poor People  aWashington, D.C. :bThe World Bank,c2003  a1 online resource (288 p.)1 aWorld Development Report  aToo often, services fail poor people-in access, in quality, and in affordability. But the fact that there are striking examples where basic services such as water, sanitation, health, education, and electricity do work for poor people means that governments and citizens can do a better job of providing them. Learning from success and understanding the sources of failure, this year's World Development Report, argues that services can be improved by putting poor people at the center of service provision. How? By enabling the poor to monitor and discipline service providers, by amplifying their voice in policymaking, and by strengthening the incentives for providers to serve the poor. Freedom from illness and freedom from illiteracy are two of the most important ways poor people can escape from poverty. To achieve these goals, economic growth and financial resources are of course necessary, but they are not enough. The World Development Report provides a practical framework for making the services that contribute to human development work for poor people. With this framework, citizens, governments, and donors can take action and accelerate progress toward the common objective of poverty reduction, as specified in the Millennium Development Goals.  aDescription based on print version record. 4aHealth Monitoring and Evaluation 4aHealth, Nutrition and Population2 aWorld Bank08aPrint Version:z9780821354681 0aWorld Bank e-Library. 0aWorld Development Report40uhttp://elibrary.worldbank.org/content/book/9780821354681