TY  - BOOK
AU  - Okonji, Daphine
TI  - The wow factor
PY  - 2011///
CY  - Nairobi
PB  - The Kenya Institute of Management
KW  - Customer relations
KW  - Customer
KW  - Office space
N1  - -
N2  - The design of an office space is almost as important as the products or services offered
ER  -