TY  - BOOK
AU  - Taylor,Shirley
TI  - Communication for business: a practical approach 
SN  - 0273687654 (paperback)
AV  - HF5718.T38 2005 
PY  - 2005///
CY  - Harlow, England, New York
PB  - Pearson Longman
KW  - Business communication
KW  - http://books.google.co.ke/books?id=kJJ0mNTgvW8C&dq=communication+for+business&hl=en&ei=gfZkTebHLIy4hAf3v9WiBw&sa=X&oi=book_result&ct=result&resnum=1&ved=0CDAQ6AEwAA
N1  - Includes index
ER  -