@book{153973,
	author = {Birtwistle, Grete. and ebrary, Inc.},
	title = {International journal of retail & distribution management incorporating retail insights.},
	publisher = {Emerald Group Publishing,},
	year = {c2005.},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10085684}
}