@book{143457,
	author = {Scott, Gini Graham. and ebrary, Inc.},
	title = {A survival guide for working with humans},
	publisher = {American Management Association,},
	year = {c2004.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10120207}
}