TY - BOOK AU - Bosworth,Michael T. AU - Holland,John ED - ebrary, Inc. TI - CustomerCentric selling AV - HF5438.25 .B669 2004eb U1 - 658.85 22 PY - 2004/// CY - New York PB - McGraw-Hill KW - Selling KW - Sales management KW - Marketing KW - Electronic books KW - local N1 - Acknowledgments -- What is customer-centric selling? -- Opinions--the fuel that drives corporations -- Success without sales-ready messaging -- Core concepts of customercentric selling -- Defining the sales process -- Integrating the sales and marketing processes -- Features versus customer usage -- Creating sales-ready messaging -- Marketing's role in demand creation -- Business development : the hardest part of a salesperson's job -- Developing buyer vision through sales-ready messaging -- Qualifying buyers -- Negotiating and managing a sequence of events -- Negotiation : the final hurdle -- Proactively managing sales pipelines and funnels -- Assessing and developing salespeople -- Driving revenue via channels -- From the classroom to the boardroom; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/strathmore/Doc?id=10175170 ER -