@book{129346,
	author = {Coker, Darlene. and ebrary, Inc.},
	title = {High performance sales organizations},
	publisher = {McGraw-Hill,},
	year = {c2000.},
	address = {New York :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10152737}
}