@book{124601,
	author = {Meier, Kenneth J., and O'Toole, Laurence J., and ebrary, Inc.},
	title = {Bureaucracy in a democratic state},
	publisher = {Johns Hopkins University Press,},
	year = {2006.},
	address = {Baltimore, Md. :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10188537}
}