01173nam a2200301Ia 4500001001200000003000800012005001700020006001900037007001500056008004100071020001800112020002500130040002100155035002100176050002600197090001800223100002000241245013500261260003300396300001800429533015200447650003400599650003300633655003400666710002200700856013100722999001800853ebr10257166CaPaEBR20260707180855.0m        u        cr cn|||||||||041125s2005    onc     s     000 0 eng d  z9781550226959  z1550226959 (bound) :  aCaPaEBRcCaPaEBR  a(OCoLC)64677107514aHF5541.T4bB45 2005eb  c116475d910471 aBelding, Shaun.10aWinning with the caller from hellh[electronic resource] :ba survival guide for doing business on the telephone /cShaun Belding.  aToronto :bECW Press,c2005.  axviii, 204 p.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aTelephone in business.939485 0aTelephone etiquette.9162313 7aElectronic books.2local91902 aebrary, Inc.919140uhttp://site.ebrary.com/lib/strathmore/Doc?id=10257166zAn electronic book accessible through the World Wide Web; click to view  c116475d91047