01181nam a2200301Ia 4500001001200000003000800012005001700020006001900037007001500056008004100071020001800112020002500130040002100155035002100176050002600197090001800223100002800241245013500269260003300404300001800437533015200455650003400607650003300641655003400674710002200708856013100730999001800861ebr10257166CaPaEBR20260707180838.0m        u        cr cn|||||||||041125s2005    onc     s     000 0 eng d  z9781550226959  z1550226959 (bound) :  aCaPaEBRcCaPaEBR  a(OCoLC)64677107514aHF5541.T4bB45 2005eb  c115873d906791 aBelding, Shaun.916231210aWinning with the caller from hellh[electronic resource] :ba survival guide for doing business on the telephone /cShaun Belding.  aToronto :bECW Press,c2005.  axviii, 204 p.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aTelephone in business.939485 0aTelephone etiquette.9162313 7aElectronic books.2local91902 aebrary, Inc.919140uhttp://site.ebrary.com/lib/strathmore/Doc?id=10257166zAn electronic book accessible through the World Wide Web; click to view  c115873d90679