@book{106719,
	author = {Young, Dianne P. and Dixon, Nancy M., and ebrary, Inc.},
	title = {Helping leaders take effective action},
	publisher = {Center for Creative Leadership,},
	year = {c1996.},
	address = {Greensboro, N.C. :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10185382}
}