01415nam a2200361Ia 4500001001200000003000800012005001700020006001900037007001500056008004100071010001700112020001500129020001800144040002100162035002100183050002600204082001800230100001500248245007300263260003700336300002300373490004100396504006400437533015200501650004200653650003600695650006200731650004100793655002900834710001700863830004200880856013100922ebr10180029CaPaEBR20260707180243.0m        u        cr cn|||||||||050523s2005    nyua    sb    001 0 eng d  z  2005050471  z0071445552  z9780071501460  aCaPaEBRcCaPaEBR  a(OCoLC)64826823314aHD9980.5b.Y36 2005eb04a658.4/0132221 aYang, Kai.10aDesign for six sigma for serviceh[electronic resource] /cKai Yang.  aNew York :bMcGraw-Hill,cc2005.  axi, 452 p. :bill.1 aSix sigma operational methods series  aIncludes bibliographical references (p. 431-435) and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aQuality controlxStatistical methods. 0aService industriesxManagement. 0aService industriesxQuality controlxStatistical methods. 0aSix sigma (Quality control standard) 7aElectronic books.2local2 aebrary, Inc. 0aSix sigma operational methods series.40uhttp://site.ebrary.com/lib/strathmore/Doc?id=10180029zAn electronic book accessible through the World Wide Web; click to view