@book{102150,
	author = {Miletsky, Marvin. and Callander, James A. and ebrary, Inc.},
	title = {Perspectives on increasing sales},
	publisher = {Course Technology,},
	year = {c2009.},
	address = {Boston, Mass. ;},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10314641}
}