@book{102014,
	author = {Ney, Steven. and ebrary, Inc.},
	title = {Resolving messy policy problems},
	publisher = {Earthscan,},
	year = {2009.},
	series = {Science in society series},
	address = {London ;},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10313179}
}