@book{100867,
	author = {Rivard, Suzanne. and ebrary, Inc.},
	title = {Information technology outsourcing},
	publisher = {M.E. Sharpe,},
	year = {c2008.},
	address = {Armonk, N.Y. :},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10292205}
}