@book{100458,
	author = {Argyriades, Demetrios, and ebrary, Inc.},
	title = {Winning the needed change},
	publisher = {IOS Press,},
	year = {c2009.},
	address = {Amsterdam, Netherlands ;},
	url = {http://site.ebrary.com/lib/strathmore/Doc?id=10285497}
}