Performance measurement in the 21st century [electronic resource] : from performance measurement to performance management / Guest editor Dr. Yasar Jarrar.
Series: Business process management journal ; v. 10, no. 5.Publication details: Bradford, England : Emerald Group Publishing, c2004.Description: 147 pSubject(s): Genre/Form: LOC classification:- TS155 .P47 2004eb
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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10067133
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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