The impact of technology on services [electronic resource] / guest editor, Mark Davis.
Series: International journal of service industry management ; v.13, no. 1Publication details: Bradford, England : Emerald Group Publishing, c2002.Description: 111 pSubject(s): Genre/Form: LOC classification:- HD9980.5 .I67 2002eb
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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10052834
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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