The maturation of assessment in academic libraries [electronic resource] : the role of LibQUAL+ TM / guest editor, Colleen Cook.
Series: Performance measurement and metrics: the international journal for library and information sciences ; v.3, no. 2Publication details: Bradford, England : Emerald Group Publishing, c2002.Description: 79 pSubject(s): Genre/Form: LOC classification:- Z678.85 .M38 2002eb
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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10052727
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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