Quality in the financial service industries [electronic resource] / Charles A. Aubrey II, Robert E. Hoogstoel ; [Joseph M. Juran, editor in chief].
Publication details: New York : McGraw-Hill, c1999.Description: 1 v. (various pagings) : illSubject(s): Genre/Form: LOC classification:- HD62.15 .A93 1999eb
Reviews from LibraryThing.com:
Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=5003211
Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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