Stop telling, start selling : how to use customer-focused dialogue to close sales / Linda Richardson.
Publication details: New York : McGraw-Hill, c1998.Edition: Rev. edDescription: xi, 265 p. : ill. ; 23 cmISBN:- 0070525587 (alk. paper)
- HF5438.25 .R515 1998
Item type | Current library | Call number | Status | Notes | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
BOOK | Strathmore University (Main Library) Open Shelf | HF5438.25 .R515 1998 | Available | SUF Donation 3 | 73373 |
Includes index.
T.O.C
Part 1. The six elements of the dialogue framework
Part 2. The six critical skills of the dialogue framework
Part 3. Preparing for the sales dialogue
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