Stop telling, start selling : how to use customer-focused dialogue to close sales / Linda Richardson.

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Publication details: New York : McGraw-Hill, c1998.Edition: Rev. edDescription: xi, 265 p. : ill. ; 23 cmISBN:

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Contents:

T.O.C

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode	Item holds
BOOK	Strathmore University (Main Library) Open Shelf	HF5438.25 .R515 1998	Available	SUF Donation 3		73373

Total holds: 0

Includes index.

T.O.C

Part 1. The six elements of the dialogue framework
Part 2. The six critical skills of the dialogue framework
Part 3. Preparing for the sales dialogue

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