A practical guide to CRM : building more profitable customer relationships / by Janice Reynolds.

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Publication details: New York : CMP Books, c2002.Description: 285 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
BOOK	Strathmore University (Main Library) Open Shelf	BOOK	HF5415.5.R59 2002	Available		61289
BOOK	Strathmore University (Main Library) Open Shelf	BOOK	HF5415.5.R59 2002	Available		61285

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Includes index.

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